Privacy Policy


Privacy Policy

Last updated : 2025

This Privacy Policy describes how Ritzz Store  collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from ritzz.store  or otherwise communicate with us (collectively, the "Services").

For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected.

By using or accessing our Services, you agree to the terms of this Privacy Policy. If you do not agree, please do not use the Site.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our operations, legal requirements, or other relevant factors. Updated versions will be posted on our Site with a revised "Last Updated" date.

How We Collect and Use Your Personal Information

To deliver our Services and operate Ritzz Store effectively, we collect personal data from a range of sources. These include:

Information You Provide Directly

  • Contact Info: Name, address, phone number, and email.

  • Order Details: Billing and shipping addresses, payment confirmations.

  • Account Data: Login details, passwords, and security questions.

  • Support Requests: Info you share when contacting us.

Automatically Collected Usage Data

We collect certain data automatically via cookies and similar technologies:

  • Device and browser type

  • IP address

  • Network info

  • Usage patterns across the Site

See Shopify's Cookie Policy for more on how cookies support our storefront.

Third-Party Sources

We may obtain data from:

  • Shopify and related vendors

  • Payment processors (e.g., for secure transactions)

  • Analytics & marketing tools used to optimize our Site

How We Use Your Personal Information

We use your information for purposes including:

  • Fulfilling Orders & Providing Services

  • Marketing & Personalization
    To send promotional emails, SMS, and tailor your experience on Ritzz Store and beyond

  • Fraud Prevention & Security
    Safeguarding your data and preventing unauthorized activity

  • Customer Support & Service Enhancement
    Improving our services and responding to your inquiries

Cookies & Tracking Technologies

We use cookies to:

  • Remember your preferences

  • Analyze performance

  • Enhance user experience

  • Enable targeted ads

You can modify your cookie preferences through your browser settings, though doing so may affect site performance.

Disclosure of Personal Information

We may disclose your information to:

Data Category Shared With
Identifiers, Account Info Shopify, Payment Processors, Fulfillment Partners
Commercial Data Analytics Tools, Marketing Services
IP & Usage Data Security Providers, Advertising Platforms
Geolocation Info Logistics & Delivery Services

We do not sell or share your sensitive personal information without consent.

Links to Third-Party Sites

Our Site may link to external platforms. We’re not responsible for the privacy practices of these third parties. Please review their privacy policies before engaging with them.

Children's Privacy

Ritzz Store is not intended for children under 16. We do not knowingly collect data from children. If you believe a child has submitted personal data, contact us for removal.

Data Security & Retention

We use appropriate security measures, but no system is 100% secure. Please avoid transmitting sensitive data over unsecured channels.

We retain your data for as long as needed to:

  • Fulfill purchases

  • Maintain your account

  • Comply with laws

  • Resolve disputes

Your Rights

Depending on your location, you may be entitled to:

  • Access your data

  • Delete your data

  • Correct inaccurate data

  • Receive a copy of your data

  • Restrict or object to data processing

  • Withdraw consent at any time

  • Appeal any denied request

You may also unsubscribe from marketing emails using the link provided in those messages.

We may require identity verification before acting on your request.

International Transfers

If you’re accessing Ritzz Store from outside Pakistan, your data may be processed in other countries. We use lawful mechanisms (like standard contractual clauses) when transferring data internationally.

Complaints

If you have concerns about our privacy practices, you may:

  • Contact us directly (details below)

  • File a complaint with your local data authority if unsatisfied with our response

Contact Us

If you have questions, concerns, or want to exercise your rights, please contact:

📧 Email: ritz.infoo@gmail.com
📍 Address: Ritzz Store, Gulshan-e-Maymar, Karachi, Pakistan